Why isn't my discount code working?Updated a year ago
We typically run 4 types of discounts on our website and below is a explanation of the criteria to make them work.
Buy X get Y
- Buy [number of products] get [number of products] free
- Buy [number of products] get [number of products] £ or % off
- Spend £X or more, get one £ off, % off or free
This does require there to be more than 1 item in the basket, eg 2 x 3 pack of Beef Bone Broth or 2 x 2 pack of Best of Bone Broth Powder Bundle. The cart will not recognise 1 pack of 6 Beef Bone Broth as 6 individual cartons but rather as 1 item.
Amount off products
- £ or % off specific products/collection
- £ or % off specific purchase type i.e one-time, subscription or both
Amount off order
- £ or % off orders
- £ or % off specific purchase type i.e one-time, subscription or both
Free shipping
- Free shipping on all or selected countries
- Free shipping on specific purchase types i.e one-time, subscription or both
Before confirming payment, make sure the discount code has been entered and accepted, any problems please contact use using the help centre contact form here.