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Subscriptions & Discounts

How can I set up a subscription?

Here is how you can set up a new subscription with us:. 1. Head to our shop and choose your flavour. 2. Select the ‘Subscribe’ option from the frequency options. 3. Select the number of cartons (you can choose between 6, 12 or 24 cartons). 4. Add to

How do I manage my subscription?

Go to the subscription tab in your customer account. There you can skip your next order, update the delivery address and payment method, or cancel your subscription. If you’d like to change the flavour at any point, just get in touch and we’ll be hap

What subscriptions are available?

You can choose from any of the following:. Chicken Bone Broth: 3, 6, 12 cartons. Beef Bone Broth: 3, 6, 12 cartons. Best of Bone Broth Bundle (Chicken and Beef): 6, 12 and 24 cartons. Fish Bone Broth: 3, 6, 12 cartons. Vegan Broth: 3, 6, 12 cartons.

What payment methods do you offer online?

Shop Pay, PayPal, Amazon Pay, Google Pay, Klarna and the normal debit/credit card.

Why isn't my discount code working?

We typically run 4 types of discounts on our website and below is a explanation of the criteria to make them work. Buy X get Y. This does require there to be more than 1 item in the basket, eg 2 x 3 pack of Beef Bone Broth or 2 x 2 pack of Best of Bo

Why is my discount code not working with subscriptions?

We understand that discounts are always appreciated! However, some of our discount codes can’t be used with subscription products, as these are already offered at a reduced rate. For that reason, we’re not able to apply additional discounts. Thank yo