We offer shipping throughout the UK Mainland and Northern Ireland, Scottish Islands and Highlands, Channels Islands and the Isle of Man. Our partner carriers are DPD and Evri. We offer standard delivery (3 to 5 working days) and next-day delivery, pr
We typically dispatch any order you placed before 2pm on the same day, and delivery is usually the next day. But do allow up to 3 days, just in case there are any unexpected delays. We'd highly recommend downloading the DPD app. It's a great way to t
Where can I buy bone broth?. Freja is the tastiest and healthiest bone broth you can buy, but not everyone wants to buy bone broth online. Bone broth is not readily available in UK supermarkets, so you can use our store finder to see which shops have
We offer shipping throughout the UK Mainland and Northern Ireland, Scottish Islands and Highlands, Channels Islands and the Isle of Man. Our partner carriers are DPD and Evri. We offer standard delivery (3 to 5 working days) and next-day delivery, pr
We’re very sorry for any inconvenience caused. We’d be more than happy to fix this for you. Please use the contact form to report the issue.
Yes. Just let us know your order number or the email you used to place the order.
Once your refund has been processed, allow up to 5 working days for the funds to reach your account.
Shop Pay, PayPal, Amazon Pay, Google Pay, Klarna and the normal debit/credit card.
Here are a few steps you can take to help locate your parcel:. Check the Tracking Information: Start by clicking on the tracking link sent to your email. It will show the delivery status, time and a photo of where the parcel was left. Look Around You
If your order is outside of the expected delivery timeframe, please get in touch with us at [email protected]. Our team will look into the delay and do everything we can to get your parcel to you as quickly as possible.
If any items are damaged, please contact us at [email protected]. To help us resolve the issue quickly, please include:. Once we have this information, we’ll arrange for replacements to be sent out to you as soon as possible!
If you need to change the delivery address for your order, please get in touch with us as soon as possible at [email protected]. If your order hasn’t been dispatched yet, we can update the address straight away. However, if your order has been dis